Advanced Tech Support(ATS) digital services Chief Executive Officer and founder Robert Deignan recently had an interview where he opened up about his career and personal life. The digital technology specialist graduated from Purdue University in 1995 with a B.S in organizational leadership. He was contracted by the Miami Dolphins and NY Jets to play for them before he focused on his passion for business and founded Fanlink Inc. In 2001, he was appointed the executive deputy head of iS3 an anti-malware software company.
Three years into the company, he realized that most digital service contractors had below average customer services and clients kept complaining. Together with his partners, they opted to move on from iS3 and start up their own initiative and thus co-founded ATS digital services LLC. Robert Deignan sought a group of tech wizards with the ability to combine good customer care with their digital technology knowledge and employed them to work with him.
The company that thrives on thorough customer-focused compliance has grown into a culture of prioritizing consumer needs to ensure they are happy. ATS is the first company in the industry to be recognized and be certified by AppEsteem, a company that certifies Apps. AppEsteem compiles its qualifications from legal regulators, consumer groups, security companies and software dealers. In January when ATS did its company reviews and realized they had met all 39 parameters required for call Center certification, Robert said it was easy for them to work towards getting certified then notify the AppEsteem partners of how they handled their customers with the highest level of attentiveness.
ATS has many experts in setups, activation and cellular repairs who are well conversant with their tools. Robert Deignan is glad that now more consumers are warming up to the idea of using remote technologies to rectify their machines when need be. Most clients have allowed ATS to access their systems and can get assistance through just a phone call. When it comes to physical difficulties like installing a sound system or setting up smart technologies, ATS sends a skilled team that handles them professionally.